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In the rapidly evolving landscape of cybersecurity, financial institutions are facing an unprecedented challenge: deepfakes. These AI-generated audio files are growing in sophistication, enabling malicious actors to convincingly mimic customer voices and penetrate even the most secure systems. Confirm, however, is staying ahead of the curve through a comprehensive, layered approach that integrates advanced technology, […]
As the banking sector accelerates its shift towards digital transformation, with a significant reduction in physical branch networks, the importance of enhancing customer authentication methods in call centers has never been more critical. This trend necessitates a more sophisticated approach to identity verification, one that can combat the rising tide of fraud effectively while ensuring […]
In an era where financial transactions are increasingly digital, the security of financial institutions, including banks and credit unions, has never been more paramount. However, as cyber defenses strengthen, fraudsters pivot to more vulnerable targets—call centers. A recent series of attacks on these critical customer service touchpoints has shed light on the sophisticated strategies employed […]
To keep this sweet and simple, we’ll summarize the 18 page document released by the FFIEC with their guidelines regarding MFA, Logging, and Biometrics. Understand and Implement Essential Security Measures: Ensure that your credit union has a comprehensive understanding of the FFIEC’s expectations regarding cybersecurity measures, particularly in areas like logging, MFA, and the use […]
The evolving cybersecurity landscape has significantly impacted the way small banks approach multi-factor authentication (MFA). The guidance from federal financial institutions underscores the critical role of MFA in safeguarding digital banking services against sophisticated cyber threats. As small banks embrace digital transformation, incorporating MFA is not just about meeting regulatory requirements but also about building […]