Voice Authentication Enhancements: Empowering Secure and Customizable Banking
In today’s dynamic threat landscape, financial institutions are under constant pressure to bolster security while maintaining seamless customer experiences. Voice authentication technology is stepping up as a powerful ally, and with our latest updates, it’s now more adaptable and robust than ever.
Here’s a breakdown of our new voice authentication validation features and why they matter:
1. Custom Rule Creation for Voice Enrollment
Institutions can now craft tailored rules to enroll customers into voice authentication. This ensures flexibility to meet varying customer needs and risk profiles, aligning with FFIEC guidance that emphasizes risk-based control strategies.
2. Adjustable Question Thresholds
We recognize that different scenarios require varying levels of authentication. You can now define the minimum number of security questions needed based on whether a one-time passcode (OTP) is used. This balances user convenience with enhanced fraud prevention measures, supporting layered security approaches.
3. Balance-Based Authentication Controls
Accounts with large balances naturally attract more significant risks. Our solution empowers financial institutions to apply stricter authentication protocols, reducing the threat of unauthorized access and high-value fraud.
4. Targeted Rules for High-Risk Users and Groups
Whether it’s senior executives, users with privileged access, or customers frequently engaged in high-value transactions, targeted security measures are critical. Our rules allow institutions to apply enhanced security controls where they are needed most. By identifying and safeguarding these high-risk accounts, you mitigate the potential for identity theft, account takeover, and data breaches.
Security Meets Customization
These improvements exemplify a risk-based approach to authentication. The integration of tailored and layered security aligns with industry best practices recommended by regulatory bodies like the FFIEC, ensuring that institutions can dynamically respond to evolving cyber threats.
💡 At the core of these enhancements is the goal of empowering financial institutions to strike the perfect balance between robust security and customer experience. Ready to take your voice authentication to the next level? Let’s connect and discuss how these features can fortify your institution’s defenses!