Voice biometrics has protected the largest banks and call centers for years. The technology was rarely an option for smaller institutions — not because they didn’t need it, but because it was priced and packaged for enterprises ten times their size.
The underserved middle
Credit unions and community banks under $3 billion in assets face the same fraud as everyone else — synthetic voices, account-takeover, social-engineering of the call center — but with leaner teams and tighter budgets. Choosing between weak security questions and an enterprise project they can’t justify isn’t a real choice.
What Confirm delivers at your size
Confirm packages enterprise-grade voice security for institutions under $3B:
- Pindrop voice biometrics and anti-fraud, at community-institution pricing.
- Embedded in your core — no separate app, no member enrollment project.
- Authentication in under 5 seconds, with a complete audit trail for examiners.
- Configurable step-up: require a One-Time Passcode or extra knowledge checks only when risk warrants it.
Backed by Pindrop
Confirm is Pindrop’s preferred integration partner for institutions under $3 billion in assets. That partnership is what lets us bring the same voice technology used by the world’s largest call centers to a community credit union — without the enterprise price tag.
Under $3B and tired of being overlooked? Let’s show you voice authentication running in your core.
See Confirm running in your core.
Tell us about your institution and we’ll get back to you within 24 hours.